Participate in an Evaluation of Call.Click.Connect.For Immediate Release: February 24, 2015The City of Alexandria would like your input on its customer service system, Call.Click.Connect.Call.Click.Connect. is designed to allow community members to submit service requests, report problems, search for information, or find contact information by either calling a dedicated HELP line or accessing the Call.Click.Connect. website.In its continuing efforts to improve communication and services to its residents, the City is reaching out to the community and asking for feedback on experiences with Call.Click.Connect. to determine how it can be made more effective and easy to use.Your participation in a brief, hands-on evaluation of the system will help us in our continuing refinement of this tool for the community's use, enabling us to identify and address features of the system that potentially could be improved.· Upcoming opportunities to participate in a one-on-one setting:o Charles Houston Recreation Center - Friday, February 27, 11 a.m. – 1 p.m.Continue to check the Call.Click.Connect. Usability and Outreach project page (alexandriava.gov/82564) for updated locations and times.Alternatively, community members are welcome to participate remotely. Please visit the project webpage for details.
Friday, February 27, 2015
Help Alexandria Evaluate the Call.Click.Connect System
Posted by Alexandria Mom at 10:19 AM